Careers at MassHousing

Legislative Affairs Manager

Apply Now!

Organization: MassHousing

Location: One Beacon Street, Boston, MA 02108

Posting Closes: Close of Business on July 15, 2026

Website: www.masshousing.com

The Organization

MassHousing will confront the Commonwealth's housing challenges to improve the lives of its people. A bold mission for an innovative agency. Since its inception in 1966, MassHousing has provided more than $30 billion for 92,000+ rental units and 90,000+ home mortgage loans. Beyond lending, we also work to promote economic growth and empowerment for families, individuals, and businesses; help communities increase their housing stock; provide hope and homes for vulnerable populations, and look for new, cost-effective ways to provide equitable housing opportunities. We have a relentless determination to confront the Commonwealth's housing challenges and improve lives.

We know that we cannot meet our mission without a workforce that is committed to standing with us in our efforts. We achieve this by making investments in staff development and prioritizing individuals who align with our values including an unwavering dedication to diversity, equity, and inclusion.

As an employee of MassHousing you are offered a great career opportunity which is more than a paycheck. MassHousing's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including but not limited to:

• Tuition reimbursement up to $15,000 per calendar year
• A 35-hour work week and a hybrid work schedule
• Back up Child/Elder Care
• Retirement Savings including a pension and a deferred compensation plan (with a match)
• Comprehensive health, dental and vision plans
• 12 paid Holidays per year and generous sick, vacation, and personal time
• Short-Term and Long-Term Disability
• Central Boston office location, convenient to public transportation and amenities on site

If you're ready to join our dynamic team of mission driven professionals, this might be the job for you! Interested candidates should send a letter of interest and a resume to MassHousing by logging in to www.masshousing.com/workwithus.

Position Summary

The Legislative Affairs Manager is a key member of the Government Affairs team responsible for advancing the Agency’s legislative priorities and supporting external engagement, policy coordination, legislative research, and constituent services activities. Serving as a critical liaison between the Agency, elected officials, legislative staff, public agencies, external stakeholders, and internal business teams, this role helps position the Agency to support housing and community development priorities at the state and federal levels effectively. The Legislative Affairs Manager supports legislative strategy through policy research, legislative tracking, stakeholder engagement, briefing preparation, and constituent response management while working closely with Executive Leadership, Legal, Communications, and program staff to ensure consistent and informed engagement with policymakers and stakeholders. The Legislative Affairs Manager uses Agency approved artificial intelligence (AI) tools to support research and analysis, applying professional judgment to validate information and ensure accuracy and strategic alignment. This position reports to the Director of Government Affairs.

All positions at MassHousing require a customer service mindset in accordance with our values: Respect, Service, Empathy, Accountability, Collaboration, and Inclusion.

MassHousing operates under a hybrid work model; therefore, employees are expected to work on-site according to a schedule determined in collaboration with their manager and based on the needs of the role. To support effective onboarding, new employees may be required to work in the office more frequently during their first 90 days.

Essential Functions

Legislative Affairs & Stakeholder Engagement

• Build and maintain productive relationships with state and federal legislators, legislative staff, congressional offices, public agencies, industry organizations, and external stakeholders
• Support and coordinate legislative outreach efforts, meetings, briefings, and engagement activities with policymakers and stakeholders
• Represent the Agency at the Massachusetts State House and legislative events
• Monitor legislative priorities, emerging policy issues, and political developments relevant to the Agency
• Assist in identifying opportunities for Agency engagement, advocacy efforts, and strategic relationship development
• Manage and respond to legislative and constituent inquiries on behalf of the Agency, ensuring timely, accurate, and professional communication
• Support constituent service activities that strengthen legislative relationships and advance Agency priorities

Legislative Tracking, Policy Research, and Analysis

• Monitor, track, analyze, and summarize state and federal legislation, regulatory activity, hearings, and policy developments impacting housing and Agency operations and prepare recommendations, briefings, updates, and follow-up actions for leadership and internal stakeholders
• Maintain internal legislative tracking systems, reports, and policy summaries
• Leverage Agency-approved AI tools and other technology resources to conduct and support policy and legislative research, stakeholder monitoring, briefing development, and operational efficiency
• Apply professional judgment and subject matter knowledge to validate, interpret, refine, and finalize AI-supported research and written materials

Constituent Services

• Serve as the primary point of contact for constituent services within the Government Affairs team, ensuring timely, accurate, and responsive communication with the public, legislative offices, and stakeholder organizations
• Identify recurring themes, issues, or service needs raised by constituents and elevate them internally to help inform policy, program enhancements, and legislative strategy
• Maintain constituent tracking systems, databases, and reporting tools to support follow-up, trend identification, and service delivery
• Prepare constituent correspondence, talking points, summaries, and follow-up documentation for Executive Leadership, the Director of Government Affairs, and legislative partners
• Collaborate with internal departments to gather information, resolve constituent issues, and ensure consistent messaging aligned with Agency policies and procedures
• Support constituent services activities that strengthen legislative relationships and public trust

Legislative Operations and Coordination

• Coordinate legislative meetings, stakeholder engagement activities, hearings, and external events
• Prepare agendas, briefing packets, logistics, follow-up items, and engagement tracking reports
• Maintain legislative contact databases, CRM systems, and engagement tracking tools
• Ensure timely follow-up and coordination across multiple workstreams and stakeholders
• Identify and implement process improvements that strengthen tracking, reporting, and operational efficiency within Government Affairs
• Prepare clear, concise, and audience-appropriate written materials, including briefings, correspondence, summaries, and presentations

Security

• Comply with MassHousing's Information Security Program and all other Agency information security policies and procedures
• Take responsibility for any Agency assets assigned to you
• Promptly report any security events, incidents, or weaknesses to MassHousing's Information Security Team

Minimum Qualifications

• Bachelor’s degree in related field
• 3+ years of progressively responsible experience in government affairs, legislative affairs, public policy, external affairs, stakeholder engagement, or related fields
• Experience working with or supporting state and/or federal legislative bodies, elected officials, public agencies, or external stakeholders
• Experience monitoring, analyzing, and summarizing legislation, regulations, and public policy issues
• Demonstrated ability to prepare briefing materials and executive communications
• Proficiency with Microsoft Office Suite and ability to learn tracking and reporting systems
• Eligibility to work in, and travel freely to and from, the United States without sponsorship

Preferred Qualifications

• Familiarity with Massachusetts legislative processes committee structures, and budget cycles
• Experience working at or with the Massachusetts State House, legislative offices, quasi-public agencies, or government relations organizations
• Experience in housing policy, affordable housing finance, community development, or related public policy areas
• Experience with legislative tracking platforms, CRM systems, or AI research tools
• Experience managing constituent services or legislative response coordination
• Experience supporting legislative or advocacy initiatives
• Experience preparing testimony or executive-level materials

Essential Characteristics

• Exceptional interpersonal and relationship-building skills
• Strategic and critical thinker with the dual capacity to see the big picture and attend to detail
• Ability to synthesize complex information into clear, actionable recommendations
• Strong political acumen with the ability to navigate complex policy environments with diplomacy and sound judgement
• Exceptional oral and written communication skills with the ability to communicate at all levels of the Agency
• Comfortable multitasking, adjusts quickly to shifting priorities, and manages time efficiently in a fast-paced environment
• Energetic and collaborative team player with the ability to work independently
• Commitment to high-quality customer service and public service excellence
• Demonstrated professionalism, integrity, trustworthiness, and discretion when handling sensitive and confidential information

Salary Range: $94,184.76 – $122,440.29

MassHousing is an Equal Opportunity Employer

Enterprise Project Manager

Apply Now!

Organization: MassHousing

Location: One Beacon Street, Boston, MA 02108

Posting Closes: Close of Business on July 15, 2026

Website: www.masshousing.com

The Organization

MassHousing will confront the Commonwealth's housing challenges to improve the lives of its people. A bold mission for an innovative agency. Since its inception in 1966, MassHousing has provided more than $30 billion for 92,000+ rental units and 90,000+ home mortgage loans. Beyond lending, we also work to promote economic growth and empowerment for families, individuals, and businesses; help communities increase their housing stock; provide hope and homes for vulnerable populations, and look for new, cost-effective ways to provide equitable housing opportunities. We have a relentless determination to confront the Commonwealth's housing challenges and improve lives.

We know that we cannot meet our mission without a workforce that is committed to standing with us in our efforts. We achieve this by making investments in staff development and prioritizing individuals who align with our values including an unwavering dedication to diversity, equity, and inclusion.

As an employee of MassHousing you are offered a great career opportunity which is more than a paycheck. MassHousing's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including but not limited to:

• Tuition reimbursement up to $15,000 per calendar year
• A 35-hour work week and a hybrid work schedule
• Back up Child/Elder Care
• Retirement Savings including a pension and a deferred compensation plan (with a match)
• Comprehensive health, dental and vision plans
• 12 paid Holidays per year and generous sick, vacation, and personal time
• Short-Term and Long-Term Disability
• Central Boston office location, convenient to public transportation and amenities on site

If you're ready to join our dynamic team of mission driven professionals, this might be the job for you! Interested candidates should send a letter of interest and a resume to MassHousing by logging in to www.masshousing.com/workwithus.

Position Summary

The Enterprise Project Manager leads complex, cross-functional initiatives that support and advance the Agency’s strategic framework and annual priorities. This position manages a broad portfolio of enterprise projects, including process improvements, organizational change efforts, and large-scale operational enhancements. The Enterprise Project Manager influences and coordinates diverse cross-departmental teams through full-cycle project management, utilizing emerging technology and process discipline to ensure long-term stabilization. This role translates business needs into actionable project plans across all levels of the Agency ensuring project deliverables are met, within scope, and aligned with Agency objectives. The Enterprise Project Manager reports to the Enterprise Impact Senior Manager.

All positions at MassHousing require a customer service mindset in accordance with our values: Respect, Service, Empathy, Accountability, Collaboration, and Inclusion.

MassHousing operates under a hybrid work model; therefore, employees are expected to work on-site according to a schedule determined in collaboration with their manager and based on the needs of the role. To support effective onboarding, new employees may be required to work in the office more frequently during their first 90 days.

Essential Functions

Process Improvement & Change Management

• Identify and lead process improvement initiatives, leveraging digital tools, including approved AI applications, and structured methodologies to current and future state workflow assessment
• Facilitate cross-functional working groups that drive Agency aligned process improvement projects, setting clear expectations and facilitating difficult conversations
• Establish measurable performance baselines and ensure improvement outcomes deliver sustained value
• Develop and execute user-friendly change management strategies that promote technology adoption, readiness, and comfort with evolving tools
• Use systems thinking to analyze end to end workflows and identify Agency impact
• Monitor post-implementation results to ensure improvements remain effective over time

Enterprise-Level Systems Solutions & Implementation

• Lead enterprise wide initiatives utilizing emerging technologies, approved AI tools, workflow automation, and data enhanced decision-making to design scalable enterprise solutions
• Partner with business units, procurement, IT, and vendors to integrate technology and advanced analytics into Agency aligned project solutions, outcomes, and adoption, ensuring design reflects modern best practices and evolving tech capabilities
• Manage full cycle project efforts coordinating across operations, business units, and technical partners
• Serve as the primary project liaison between internal stakeholders and external partners ensuring execution of deliverables, timelines, and quality standards
• Provide systems-thinking based project decisions that align enterprise priorities, considers cross departmental interdependencies, mitigates downstream risks, and integrates process and technology
• Evaluate and recommend technology-enabled approaches that modernize business processes, improve operational efficiency, and ensure long-term solution sustainability

Project Management Culture & Discipline

• Model rigorous project management practices across the Agency, including structured status reporting, milestone tracking, risk management, and issue escalation
• Establish and maintain documentation, decision logging, and project artifact management standards
• Train staff on effective project management habits to raise Agency-wide project management capacity and discipline
• Develop resources and frameworks grounded in systems thinking that support consistent project planning, communication, execution, and impact

Security

• Comply with MassHousing's Information Security Program and all other Agency information security policies and procedures
• Take responsibility for any Agency assets assigned to you
• Promptly report any security events, incidents, or weaknesses to MassHousing's Information Security Team

Minimum Qualifications

• Bachelor's degree in business administration, public policy, economics, data analytics, or other professional problem-solving discipline
• 5+ years of increasing experience in project management, with demonstrated success leading enterprise-scale initiatives in complex organizations
• Experience translating strategic priorities into actionable project plans, resource needs, and implementation timelines
• Experience developing performance reports or dashboards in Power BI or equivalent reporting platforms
• Proven experience leading multi phase projects that may require technology solutions, procurement activities, or operational changes
• Demonstrated ability to independently lead cross-functional teams, diplomatically influencing outcomes
• Experience developing and executing stakeholder engagement and adoption strategies
• Working knowledge of project management and process documentation tools
• Demonstrated ability to apply systems thinking to multi-year agency initiatives
• Eligibility to work in, and travel freely to and from, the United States without sponsorship

Preferred Qualifications

• Master’s degree in business administration, public policy, economics, data analytics, or other professional problem-solving discipline
• Project management certification (PMP, PMI-ACP) or equivalent knowledge of project management disciplines
• Formal Lean, Six Sigma, or process-mapping training
• Experience implementing continuous improvement programs across multiple business units
• Experience training others in project management principles

Essential Characteristics

• Familiarity with affordable housing finance, community development, quasi-governmental, or related mission-driven sectors
• Demonstrated curiosity and comfort with emerging technologies, including AI, automation solutions, and data‑driven decision platforms
• Experience demonstrating cultural leadership through persistence, collaboration, and strategic thinking
• Professionality in navigating complex situations with the ability to foster trust across all Agency levels
• Experience driving decision clarity in ambiguous or politically sensitive environments
• A proactive mindset in exploring modern tools, piloting new technology-enabled approaches, and advocating for digital modernization across complex systems
• Ability to translate technical concepts into accessible, actionable guidance for non‑technical stakeholders
• Outstanding written and verbal communication skills, including executive-level reporting and presentation
• Exceptional inter-organizational skills, specifically holding teams accountable to deadlines, deliverables, and quality standards
• Strong relationship building skills across all levels of an organization

Salary Range: $94,184.76-$122,440.29

MassHousing is an Equal Opportunity Employer