Careers at MassHousing

At MassHousing, we believe a home is more than a roof and four walls. A home is safety and security, opportunity and peace of mind. Our team of talented professionals works to ensure that all Massachusetts residents have a safe, healthy and affordable place to call home. If you share our commitment, we hope you will consider joining us.

Equal Opportunity Employer M/F/V/D

MassHousing is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, colleagues and partners without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. MassHousing believes that diversity and inclusion among our colleagues and partners is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Current Openings

Manager of Rental Underwriting – Multifamily Rental Developments

Organization: MassHousing

Location: One Beacon Street, Boston, MA 02108

Posting Closes: Close of Business on June 26, 2024

Website: www.masshousing.com

MassHousing recently affirmed its longstanding commitment to diversity and inclusion in its 5-year Strategic Goals.

The Organization

MassHousing will confront the housing challenges facing the Commonwealth to improve the lives of its people. A bold mission for an innovative agency. Since its inception in 1966, MassHousing has provided more than $27.5 billion for more than 125,000 apartments and more than 105,000 home mortgage loans. Beyond lending, we also work to promote economic growth and empowerment for families, individuals, and businesses; help communities increase their housing stock; provide hope and homes for vulnerable populations, and look for new, cost-effective ways to provide equitable housing opportunities. We have a relentless determination to confront the Commonwealth's housing challenges and improve lives.

We know that we cannot meet our mission without a workforce that is committed to standing with us in our efforts. We achieve this by making investments in staff development and prioritizing individuals who align with our values including an unwavering dedication to diversity, equity, and inclusion.

As an employee of MassHousing you are offered a great career opportunity which is more than a paycheck. MassHousing’ s total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including but not limited to:

  • Tuition reimbursement up to $10,000 per calendar year
  • A 35-hour work week and a hybrid work schedule
  • Back up Child/Elder Care
  • Retirement Savings including a pension and a deferred compensation plan (with a match)
  • Comprehensive health, dental and vision plans
  • 12 paid Holidays per year and generous sick, vacation, and personal time
  • Short-Term Disability
  • Central Boston office location, convenient to public transportation and amenities on site

If you're ready to join our dynamic team of mission driven professionals, this might be the job for you! Interested candidates should send a letter of interest and a resume to MassHousing by logging in to https://prd01-hcm01.prd.mykronos.com/ta/6003873.careers?CareersSearch

Position Summary

The Manager of Rental Underwriting – Multifamily Rental Developments is primarily responsible for the direct supervision of a small group of junior and senior team members including Senior Rental Underwriters (SRU), Rental Underwriters (RU), Associate Underwriters and/or Underwriting Analysts engaged in the underwriting and closing of multifamily affordable housing financing proposals involving taxable or tax-exempt bond financing. Taxable transactions typically involve “preservation” (FFB/Treasury) or HUD MAP re-financings and may include financings utilizing 9% Low Income Housing Tax Credits (LIHTCs) as well as other loan products. Tax-exempt transactions typically involve new construction; substantial rehabilitation utilizing 4% LIHTCs and other debt, equity products.

As a senior member of the Multifamily Underwriting team, the Manager of Rental Underwriting – Multifamily Rental Developments is called upon to take a leadership role in project and program development, as well as leading deal teams of internal stakeholders to underwrite and close complex multifamily transactions. Typical collaboration includes not only working with the Borrower, but also mentoring an Underwriter and working with staff in all Multifamily (Origination, Rental Management and Rental Underwriting) plus Finance, Legal Divisions.

This position has been designated as “Flex” under MassHousing’s Alternative Work Schedule (AWS)-hybrid work model. However, during the first 90 days, the employee may be expected in the office more frequently for training and onboarding.

Specific Duties and Responsibilities

  • Underwrites, closes, and manages a pipeline of multifamily loans through completion before the hand off to asset management.
  • Provides guidance to Origination and Borrowers during prescreen by identifying early in the process potential issues including deal structuring, loan sizing, appraisal concerns, design, and environmental reviews.
  • Approves due diligence by working directly with the assigned Appraiser and Architect to order third-party reports, while coordinating the underwriting and underwriting inputs from other MassHousing staff, including, but not limited to, Originators, Appraisers, Architects, Design and Technical, Portfolio and Asset Managers, Mortgage Credit and Capital Finance, Diversity & Inclusion and Attorneys.
  • Works closely with the Director of Rental Underwriting to ensure that multifamily underwriting and loan closing issues are identified and addressed, and that loans are processed in accordance with prudent loan standards and applicable MassHousing and HUD/FHA regulations, guidelines, and policies.
  • Communicates all findings to the Originator, assists in preparing the Board Proposal and is responsible for preparing the Commitment Letter. After commitment, prepares applications to HUD for applicable credit enhancement documentation and assists legal coordinating the closing of the loan by taking the lead to review and approve business due diligence. This includes leading the communication with the Borrower and internal MassHousing deal team staff.
  • Provides technical expertise as assigned to evaluate existing programs and underwriting practices, the development of new multifamily business initiatives, and multifamily lending policies and procedures.
  • Manages and mentors a small team of direct reports.
  • Leads underwriting related cross functional teams, as assigned, such as bond issuance planning, pipeline planning, Joint Venture programmatic relationships.
  • Performs other duties and responsibilities as assigned and reports directly to the Director of Rental Underwriting.

Knowledge, Skills and Abilities Required

  • Exceptional critical thinking, leadership, strategic thinking, negotiation, curiosity, problem-solving and effective time management skills.
  • In-depth knowledge of affordable multifamily housing, underwriting and loan closing diligence.
  • Ability to work both collaboratively and independently.
  • Excellent organizational, written and oral communication skills.
  • Sound judgement, ability to anticipate problems and opportunities, identify, assess and take steps to mitigate risk, explore options and develop solutions.
  • Ability to respond to needs of internal and external customers and key stakeholders, collaborate with co-workers and business partners, resolve conflicts effectively, and assume additional responsibility when needed.

Minimum Education and Training

  • Bachelor's Degree or equivalent work experience required. Advanced degrees in Finance, Real Estate Management, Business Administration, or related field preferred.
  • At least ten years of professional real estate experience and significant experience with government and private financing programs for multifamily affordable housing.
  • Must have broad knowledge of government and private multifamily financing programs, including federal insurance, Massachusetts and Federal Low Income Housing Tax Credits (as well as State and Federal Historic Tax Credits, equity & loan underwriting) and affordable housing programs.
  • Prior supervisory experience preferred.

Salary Range: $114,710 - $149,123

All positions at MassHousing require a customer service mindset, in accordance with our values: Integrity, Excellence, Collaboration, Respect, Accountability and Service. Inherent in these values is our commitment to diversity, equity, and inclusion for all.

MassHousing is an Equal Opportunity Employer

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Retention Analyst

Organization: MassHousing

Location: One Beacon Street, Boston, MA 02108

Posting Closes: Close of Business on June 19, 2024

Website: www.masshousing.com

MassHousing recently affirmed its longstanding commitment to diversity and inclusion in its 5-year Strategic Goals.

The Organization

MassHousing will confront the housing challenges facing the Commonwealth to improve the lives of its people. A bold mission for an innovative agency. Since its inception in 1966, MassHousing has provided approximately $29 billion for more than 125,000 apartments and more than 105,000 home mortgage loans. Beyond lending, we also work to promote economic growth and empowerment for families, individuals, and businesses; help communities increase their housing stock; provide hope and homes for vulnerable populations, and look for new, cost-effective ways to provide equitable housing opportunities. We have a relentless determination to confront the Commonwealth's housing challenges and improve lives.

We know that we cannot meet our mission without a workforce that is committed to standing with us in our efforts. We achieve this by making investments in staff development and prioritizing individuals who align with our values including an unwavering dedication to diversity, equity, and inclusion. 

As an employee of MassHousing you are offered a great career opportunity which is more than a paycheck. MassHousing's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including but not limited to:

  • Tuition reimbursement up to $10,000 per calendar year
  • A 35-hour work week and a hybrid work schedule
  • Back up Child/Elder Care
  • Retirement Savings including a pension and a deferred compensation plan (with a match)
  • Comprehensive health, dental and vision plans
  • 12 paid Holidays per year and generous sick, vacation, and personal time
  • Short-Term Disability
  • Central Boston office location, convenient to public transportation and amenities on site

If you're ready to join our dynamic team of mission driven professionals, this might be the job for you! Interested candidates should send a letter of interest and a resume to MassHousing by logging in to https://prd01-hcm01.prd.mykronos.com/ta/6003873.careers?CareersSearch

Position Summary

Reporting to the Manager of Loan Servicing, the Home Ownership Retention Analyst is responsible for the processing of applications from existing customers seeking foreclosure alternatives or payment relief in the form of a Forbearance Plan, Payment Deferral or Loan Modification. Primary duties of the position include application intake, screening, review and initial eligibility determination, submission to Retention Specialist, and assisting to conclusion of the workout option. Position requires assisting others in the Division to understand the status of an account in Loss Mitigation and options for a workout.

Specific Duties and Responsibilities

  • Monitor application pipeline to ensure timely processing and all deadlines are met.
  • Review new applications for completeness and ensure compliance with investor, state and federal guidelines for application processes time frames and requirements.
  • Ensure documentation requirements are met including income, employment, asset and liability verification and validation, etc. Underwrite monthly income to calculate debt to income ratios.
  • Submit complete loan file package to Retention Specialist for decision.
  • Communicate with customers regarding application status, outstanding items and assist in addressing questions. Issue Denial Letter if application remains incomplete. Collaborate with the Retention Specialist on decision of offer of assistance.
  • Perform administrative duties such as monitoring departmental electronic mailboxes, receiving phone calls regarding foreclosure alternatives, customer service inquiries relating to loan servicing, excel spreadsheet maintenance and document repository imaging/tracking.
  • Perform other duties as required.

Knowledge, Skills and Abilities Required

  • Working knowledge mortgage industry, concentration in loan servicing.
  • Working of knowledge of GSE's and FHA servicing guidelines.
  • Intermediate level proficiency of Excel.
  • Demonstrate excellent organization skills and ability to pay strong attention to detail.
  • Ability to prioritize and meet deadlines.
  • Ability to work independently with minimal supervision.
  • Possess high level of integrity and confidentiality.
  • Excellent communication and customer service skills.

Minimum Education and Training

  • Bachelor's degree in Business or related major or equivalent years of experience required.
  • 2-4 years of recent mortgage experience in mortgage servicing.

Salary Range: $56,037 to $70,046

All positions at MassHousing require a customer service mindset, in accordance with our values: Integrity, Excellence, Collaboration, Respect, Accountability and Service. Inherent in these values is our commitment to diversity, equity, and inclusion for all.

MassHousing is an Equal Opportunity Employer

+ Show Position Description - Less

Why Work at MassHousing?

Competitive salaries

Work/Life Balance with flexible schedules and generous leave time

Comprehensive health, dental, life, and disability plans

Professional development & tuition assistance

Employer-matched deferred compensation plan

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