Mission & Values

MassHousing will confront the housing challenges facing the Commonwealth to improve the lives of its people.

MassHousing will achieve its mission and its business goals through

  • Investment in staff development and continuous organizational improvement;
  • Innovation and agility in the delivery of responsible lending products, housing opportunities and services; and
  • An intense focus on the needs of our customers and the people and communities we serve.

Our Values

The following Values guide the culture of MassHousing into the future:

  • Integrity
  • Excellence
  • Collaboration
  • Respect
  • Accountability
  • Service

Our Leadership Model

MassHousing is committed to fostering an entrepreneurial mindset that focuses on investing in our people, innovation, strategic decision-making and risk management. Our active management model helps us

  • Mobilize our teams in Pursuit of the Agency's Vision
  • Expect and inspire Excellence throughout our organization
  • Create a Learning Culture that is data driven